What is a Business Analyst? and What Do They Do?

What is a Business Analyst? and What Do They Do?

If you’re interested in a career in business, you may have heard the term “business analyst”. This isn’t necessarily a specific position, but more of an overarching job category that covers different job titles in many different industries. This label applies to people who are just starting their career, and people who have seasoned experience. The specific responsibilities can vary, as can the compensation and benefits, but the overall goal of a business analyst remains the same. First, let’s examine what business analysis is, and how it helps support the goals of professional organizations.

What is Business Analysis?

Business analysis is the process of gathering and analyzing data to help organizations make decisions that allow them to achieve their business goals. The primary purpose of business analysis is to use data-driven decision making to improve efficacy, overcome problems, and attain business objectives. Business analysis is not merely making high-level recommendations, but also designing, guiding, and implementing technical and practical solutions that take tangible steps towards improving the processes in the organization.

What Does a Business Analyst Do?

Business analysts use a structured approach to analyzing the processes of an organization, and use a data-driven methodology to identify ways to improve processes. They are also responsible for implementing necessary changes to help the business thrive and reach their business goals. Their recommendations and decisions are based on facts, data, and observations and not conjecture.

Business analysts can work across a plethora of industries, and have different titles, but their basic function in an organization is the same—to improve inefficiencies and provide insights and direction, based on data analysis.

Some of the duties and responsibilities of a business analyst include:

  • Requirements gathering and analysis. Working closely with stakeholders to identify the functional and technical needs of the organization.
  • Process mapping and evaluation. Understanding the technical, organizational, staffing, and business processes of the company; and evaluating those processes for inefficiencies in time, cost, labor, workflows, and end results.
  • Gathering recommendations for process improvement. The business analyst examines potential solutions for improving processes and makes informed recommendations based on data.
  • Data gathering and analysis. Data visualization and reporting. Analysts use tools such as Excel, SQL, Tableau, and others to analyze large data sets. They may also gather information from customer surveys and polls. Using data visualization tools like Power BI, Visio, and Tableau they are able to to make analysis, research issues, and reach conclusions.
  • Presentations. Business analysts present complex ideas in an easy to understand format to major stakeholders, getting sign off on proposed solutions. These usually include charts, graphs, tables, and visualizations which highlight the issues and proposed solutions. 
  • Budget forecasting and planning. The analyst uses forecasting to do financial variance analysis and planning, to ensure viability. Financial models are used to support business decisions. 
  • Implementation of process improvement solutions. Working closely with stakeholders, project managers, IT department, and multiple departments to implement the recommended systems and solutions. They usually work in the role of a project manager in this phase, helping the information technology department with building the new design.
  • Quality assurance for new, improved processes. Working with different departments to ensure solutions are working properly and creating better workflows, improved results, and intended outcomes.
  • Communications with internal and external teams. Part of their role is to also communicate changes to the team and make sure there is internal compliance. 
  • Monitoring performance. The analyst also measures improvements and looks for ways to improve on existing systems.

A business analyst may wear many different hats, functioning as a researcher, advisor, technologist, project manager, and internal product owner at different times. 

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Where Do Business Analysts Work?

Typically, business analysts work in large organizations and enterprise companies, though they can also work for mid-sized companies. Business analysts work in a large cross-section of industries, including:

  • Technology
  • Finance
  • Supply Chain and Logistics
  • Government
  • Retail
  • Consulting Firms
  • Real Estate
  • Banking

Business analysts can have different positions and job titles depending on their specializations. These are just a few examples of business analyst jobs:

  • Business intelligence analyst
  • Financial analyst
  • Budget analyst
  • Management analyst
  • Market research analyst
  • Process analyst
  • Marketing & communications analyst
  • Business solutions architect
  • Business analyst consultant
  • Information Technology business systems analyst

How Much Do Business Analysts Earn?

According to 2026 data from Glassdoor [2], business analysts in the United States earn a median annual salary of $106,000. The actual salary and compensation you will earn depends on the industry, local market, and experience you have. 

Data from May 2024 from the Bureau of Labor Statistics [3] shows a projected growth of business analyst jobs of about 9 percent between 2024 and 2034. 

Data from Indeed in February 2026 [4] shows that business analysts earned a median salary of $88,400 per year. 

Recent data from ZipRecruiter (Feb 2026) shows that entry level business analysts earn a median annual salary of about $80,350 per year [5], with mid-career business analysts earning an average of $87,399 per year.[6] For senior business analysts, Indeed reported in February 2026 they were earning an average of $105,858 per year. [7]

Why Should You Become a Business Analyst?

Business analysts are in demand in a wide variety of industries, helping to solve problems in enterprise organizations. Using data to make sound business decisions and improve operations, business analysts work within a team to solve problems that have a big impact on the company. Business analysts can work in many different variations: marketing analyst, sales operations analyst, finance analyst, and computer systems analyst, to name a few. Most often, they facilitate business and technology working together seamlessly within the organization. 

Because of their understanding of business administration, operations, and technology, business analysts are highly sought after to help improve workflows, streamline operations, and provide insights for executives and decision makers.

What Skills Do You Need to Be a Business Analyst?

There are a number of soft skills and technical skills that a business analyst needs to be successful.

  • Data research. A good analyst will be able to find qualitative and quantitative data in a variety of methods to get the full picture.
  • Data analysis. You must have the ability to look at large swaths of data, make a detailed analysis, and present it to stakeholders and decision makers in a language they can understand.
  • Critical thinking. Your job as a business analyst requires analyzing large amounts of complex information to make crucial decisions, and critical thinking is imperative. 
  • Problem solving. Your work revolves around finding solutions to complex issues that are preventing the company from hitting its business goals, so you must be good at solving problems.
  • Interpersonal communication. An analyst must work across several departments to coordinate solutions with a variety of stakeholders, and high proficiency in all forms of communication is a must.
  • Process improvement. Business analysts look for inefficiencies and ways the organization can improve methodologies to maximize efficiency.
  • Project management. A business analyst may take on the role of a project manager in the implementation phase of a solution, ensuring the project is complete on time and on budget.

A valuable business analyst will also be proficient in several technical tools and skills, potentially including the following:

  • Requirement analysis and documentation
  • Basic programming languages (Java, C++, PHP, Python, etc.)
  • SQL and Database querying (SQL, Oracle, Cloud, etc.)
  • Data visualization and reporting (Tableau, Power BI)
  • Machine learning
  • Statistical analysis
  • Project management tools (JIRA, Trello, Confluence)

How Do You Become a Business Analyst?

Business analysts typically have a degree in a business-related field, such as business administration, finance, accounting, or information technology. The career path usually involves a entry-level role, honing the different skills necessary to be an analyst, getting experience as an analyst and specializing in a specific role, then becoming an executive or working as an independent consultant. 

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[1] Note: The data provided in this article is from sources unaffiliated with Campus, are for informational purposes only and represent the employment field as a whole. They are not solely specific to Campus graduates and, by providing the above information, Campus makes no representation, direct or implied, or opinion regarding employability.

[2] Glassdoor, https://www.glassdoor.com/Salaries/business-analyst-salary-SRCH_KO0,16.htm , retrieved February 23, 2026

[3] Bureau of Labor Statistics, https://www.bls.gov/ooh/business-and-financial/management-analysts.htm , retrieved February 23, 2026

[4] Indeed, https://www.indeed.com/career/business-analyst/salaries, Retrieved February 23, 2026. 

[5] ZipRecruiter, https://www.ziprecruiter.com/Salaries/Entry-Level-Business-Analyst-Salary , Retrieved February 24, 2026

[6] ZipRecruiter, https://www.ziprecruiter.com/Salaries/Mid-Level-Business-Analyst-Salary  , Retrieved February 24, 2026

[7] Indeed, https://www.indeed.com/career/senior-business-analyst/salaries , Retrieved February 24, 2026