Privacy Policy

Information You Provide

Campus.edu collects information from you when you choose to provide it to us. For example, we collect your information when you submit a webform requesting information about Campus.edu-powered Programs, or otherwise contact us or provide information to us through the Website or when you provide information to us when using our Services. The information we collect may include personal information – such as your name, address, e-mail address, telephone number, and the content of any communications that we exchange – as well as non-personal information.

How You Provide Information

• Indicate an interest in a Program (you may unsubscribe from promotional emails by clicking "unsubscribe" on the emails you receive from us; however, even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us)
• Create an account
• Attend a webinar
• Register or apply for a Program
• Participate in a Program or use our Website or Services
• Participate in our surveys, promotions, and competitions
• Sign up for a newsletter
• Communicate with us, for example by submitting queries regarding the Website, the Services, or a Program
• Apply for a job
• Use the Website or the Services

Information We May Collect

• First and last name
• Email
• Phone number
• Mobile Phone Number
• Occupation
• State/Province and Country of residence
• Nationality
• Date of birth
• Race
• Any other information you provide, including information you provide as part of receiving the Services

Information We Collect When You Use Our Services

We use Campuswire as our online learning platform. When you use Campuswire as part of our Services, we will manage and monitor your use of Campuswire, including all content and communications processed through Campuswire, for the purposes described in the "How We Use Your Information" section below, for the purposes described in the Campuswire Privacy Policy, for purposes of maintaining a safe and secure platform through monitoring compliance with the Campus Acceptable Use Policy, and as set forth in the Campuswire Terms of Service for your use of Campuswire.

In addition, when you use our Services, you will be issued a @my.campus.edu email address (for students) or a @faculty.campus.edu email address (for instructors) and an associated online account (collectively, your "Account"), which will be supported by Google Workspace. When you use your Account, we will manage and monitor your use of the Account, including all content and communications processed through the Account, for the purposes described in the "How We Use Your Information" section below, for purposes of maintaining a safe and secure platform through monitoring compliance with the Campus Acceptable Use Policy, and as set forth in the Terms and Conditions. Your use of the Account will also be subject to Google's privacy policy and other applicable Google policies.

Information From Technology Equipment

If you elect to use equipment that is subject to our Technology Equipment Agreement ("Technology Equipment"), we will manage and monitor the use of that Technology Equipment, including all content and communications on any Campus.edu-issued laptop or hotspot, for the purposes described in the "How We Use Your Information" section below, for purposes of maintaining a safe and secure platform through monitoring compliance with the Campus Acceptable Use Policy, and as set forth in the Technology Equipment Agreement.

Information From Tools Hosted on Our Workspace

We may make certain tools available to you on our workspace, such as academic research tools and mental health tools. If you choose to use such tools, we may receive information such as whether you elect to use the tool and when and from where you access the tool. We may also receive de-identified, aggregate information about our users' use of these tools – for example, the number of Campus.edu users that use the tools each month. You understand and agree that the collection, use, and disclosure of your information by any of these tools will be governed by the privacy policies of these tools and your settings on the tools. We encourage you to review their privacy policies.

Communications

If you contact us directly, we may receive information about you, such as your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide. When you communicate with us online, third party vendors receive and store these communications on our behalf. When we send you emails, we may use embedded pixels or other technologies to track information about your receipt and interaction with our emails, such as whether and when you open them, whether you access any links included in our emails, how long you read our emails, whether you forward our emails and to whom, your general location information, and your device information, to learn how to deliver a better customer experience and improve our Services.

Prompts and Outputs

Our Services allow you to submit text, audio, images, video, documents, and other materials to the Services ("Prompts"), which generate responses based on your Prompts ("Outputs"). We will collect any information you choose to provide in your Prompts, and this information may be reproduced in the Outputs.

Information Automatically Collected

When you visit the Website, use the Services, or interact with emails that we send to you, we passively collect information from you, including your internet protocol address ("IP address"), browser type, operating system, device identifier, device model, software version, or mobile or ISP carrier information. We also infer your general location information, for example by using your IP address.

Information from Cookies and Other Tracking Technologies

We and our third-party partners collect information using cookies, pixel tags, or other tracking technologies. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services.

A cookie is a small text file that is stored by your browser when you visit our website. Nearly all websites use cookie technology. Cookies can store certain information, such as your IP address, details about the content you view, information you provide so that you don't have to re-enter it each time you visit our site, and your preferences and settings. Cookies also help us deliver personalized content, speed up navigation on our site, and allow us to learn more about your visit and use of online services.

Our site may use different types of cookies, including strictly necessary cookies, (e.g., performance cookies, functional cookies, and analytical cookies for marketing purposes).

Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services.

Widgets

Our Website may include social media features and widgets, such as Facebook, Twitter, and LinkedIn sharing buttons. These features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. We know when you interact with a widget, and websites containing the widgets may receive this information, and websites containing the widgets may receive this information.

Information Collected from Other Sources

Where permitted by law, we collect or receive information about you from the Education Institution (as defined below), your employer, companies to which you indicate that you would like to learn more about a Program, companies that are our partners, companies to which you've provided your information for professional or continuing education opportunities, employers or potential employers, or other entities within the Campus.edu family of companies (collectively "Other Sources") in order to update or supplement the information that you provide or that we collect automatically, as described above in Information Automatically Collected. We use this information to help us maintain the accuracy of the information we collect, to target our communications so that we can inform you of products, services or other offers that may be of interest to you, and for internal business analysis or other business purposes.

Our Combination of Your Information

As permitted by law, we combine the information we receive from and about you via the Website, through our use of our Services, and from Other Sources to help us tailor our communications to you and to improve the Website and Services.

Failure to Provide Personal Information

Failure to provide certain information may make it difficult or impossible for you to access some of our Services, including some services through the Website. You should ensure that personal information submitted to us is accurate and up-to-date. For example, we need a current email address to communicate with you about a Program.

Purposes for Collecting and Processing Personal Information

We may use the information we collect to:

• Fulfill a contract or take steps linked to a contract, including:
  • providing our Services, including to facilitate participation in a Program and to support learning outcomes
  • verifying your identity
  • communicating with you
  • facilitating transactions and payments
• Verify attendance, perform student assessments, and facilitate communication between students and faculty.
• Conduct Campus.edu's business, ensuring that we conduct our business in line with our objectives, improving and developing our products and services, and keeping our records accurate and up to date. This includes:
  • using your information to provide products and services you have requested and responding to any comments or complaints you may send us;
  • personalizing your experience with the Website and helping us to better respond to your individual needs;
  • training, developing, and improving the artificial intelligence, machine learning, and models that we use to support our Services;
  • targeting advertising to individuals with similar interests or characteristics through services offered by third parties. We do not knowingly target our advertisements to users under the age of 18;
  • marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable or otherwise of interest to you;
  • developing new products or services or conducting analyses to enhance current products and services;
  • troubleshooting and resolving issues;
  • reviewing the usage and operations of the Website, the Technology Equipment, the Campuswire platform, any Campus.edu-provided Accounts, and any other Services, and analyzing and improving the Website, the Technology Equipment, the Campuswire platform, Campus-provided Accounts, and other Services (we continually strive to improve the Website and all of the Services based on the information and feedback we receive from you);
  • contacting you for legitimate business purposes;
  • using personal information to invite individuals to take part in market research;
  • enforcing our applicable Terms and Conditions (i.e., the Terms and Conditions for the Services, Technology Equipment, Campuswire platform, and Campus.edu-provided-accounts), enrollment or other agreements, codes of conduct, the Campus Acceptable Use Policy, or other policies or legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency;
  • where consent is not required by applicable law, for direct marketing purposes; and
  • protecting the security and functionality of the Website and all Campus.edu Services, including using personal information you provide to investigate any complaints received from you or from others about the Website and all Campus.edu Services or our products and services.

Use of De-identified, Aggregate or Anonymized Information

We use de-identified, aggregate, or anonymized information to help us analyze the use of the Website and all Campus.edu Services. Where permitted by law, this Privacy Policy does not limit our use or disclosure of de-identified, aggregate, pseudonymous, or anonymous information, and we reserve the right to use and disclose such information to our partners, advertisers, and other third parties at our discretion.

Campus.edu discloses your information with other entities or individuals in the following limited circumstances:

1. Education Institutions: We may disclose your information with the relevant Education Institution to provide a Program, track your participation in a Program, and/or fulfill our contracted responsibilities to the Education Institution. Once we disclose your personal information with the Education Institution, Campus.edu does not maintain control over the Education Institution's use of your personal information. We also disclose de-identified, aggregate, pseudonymous or anonymous information with the Education Institution for their own research and analytics purposes. The Education Institution's use of your information is subject to its privacy policy.
2. Affiliates: Where you have expressed interest or given your consent, we disclose your information with the Campus.edu family of companies to provide you with information about educational services offered.
3. Service Providers: We disclose your information with third parties that provide business, professional, or technical support functions for us. We use third-party providers for website hosting, maintenance, marketing services, courier services, certification services, business operations, payment services, and identity verification ("Service Providers"). These Service Providers are only given access to your information to the extent necessary to process your information and/or provide services to Campus.edu, and they are prohibited from using or sharing your information for any other purposes. Where permitted by law, Campus.edu discloses limited information about you to Service Providers to serve relevant advertising on third party platforms to you or to other audiences.
4. AI Service Providers: We may disclose information we receive to vendors that provide artificial intelligence services that provide backend support for our Services.
5. Your Employer or Sponsor: We disclose your information with your employer or sponsor, if such third-party is paying for your Program. Information disclosed in this case shall include Program performance information, unless otherwise expressly agreed in writing with Campus.edu.
6. Potential Employers: Where you choose to work with our career services team, we will disclose your information with potential employers. Information disclosed in this case shall include your resume, employer-ready materials that you prepare (e.g., your portfolio), your LinkedIn profile, or other information that you make available to Campus.edu.
7. Advertising Partners: We work with third-party advertising partners to show you ads that we think may interest you. Some of our advertising partners are members of the Network Advertising Initiative ( https://optout.networkadvertising.org) or the Digital Advertising Alliance (https://optout.aboutads.info). If you do not wish to receive personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based personalized ads from member companies. You can access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.
8. Legal Matters; Safety: We access or disclose your information to satisfy any applicable law, regulation, legal process, or governmental request; in connection with an investigation on matters related to public safety; as permitted by law; or otherwise as required by law. We may disclose your information to protect the security of a Program, the Website, Services, servers, network systems, and databases. We also disclose your information, as necessary, if we believe that there has been a violation of our Terms and Conditions (including investigation of potential violations thereof), any other legal document or contract related to the Website or the Services, or the rights of any third party.
9. Fraud; Security: We access and disclose your information to detect, prevent, or otherwise address fraud, security or other technical issues.
10. Consent; Other: We disclose information with third parties when we have your consent or otherwise as described to you at the point of collection.
11. Sale or Transfer of Business or Assets: Campus.edu may sell or purchase assets during the normal course of our business. If another entity acquires us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use your information in a manner that is consistent with this Privacy Policy.
12. Text Messaging Originator Opt-In Data and Consent: All of the above categories exclude text messaging originator opt-in data and consent, which will not be disclosed with any third parties except (i) with our service providers that perform services on our behalf, (ii) if we believe disclosure is required for legal purposes, or (iii) if you give us consent to such disclosure. No mobile information will be disclosed with third parties/affiliates for marketing/promotional purposes. Message frequency varies per use, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Text "Help" for help & "Stop" to unsubscribe. SMS opt-in and phone numbers for the purpose of SMS will not be shared with third parties and affiliates for marketing purposes.

We are committed to protecting the security of your information. We maintain what we believe to be appropriate physical, electronic, and managerial procedures to safeguard and secure your information and to prevent unauthorized access, maintain accuracy, and ensure appropriate use of your information. The accuracy, safety, and security of your information also depend on you. Where we have given you – or where you have chosen – a password for access to any of the Services, you are responsible for keeping this password confidential. We ask that you not share your password with anyone. Even though we do our best to protect your information, the transmission of information via the internet is not completely secure, and we cannot guarantee our security measures. We are not responsible for any unauthorized access to or acquisition of your information.

We retain your personal information for as long as we have a relationship with you. We also may retain your personal information for longer period of time which enables us to:

• Maintain business records for analysis and/or audit purposes;
• Comply with record retention requirements under the law;
• Defend or bring any existing or potential legal claims;
• Address any complaints regarding the services;
• Enforce our commercial agreements

The processing of your personal data will cease when:

• The purpose for which the data was collected has been fulfilled, or the personal data is no longer necessary or relevant to achieve the specific purpose pursued by Campus.edu;
• You request such termination, in cases where we have obtained your specific consent for a given data processing activity; or
• There is a legal requirement mandating such termination.

You have legal rights in relation to the personal data about you that Campus.edu processes. These rights include:

• Receive clear and complete information about the processing of your personal data, including the possibility of sharing personal data;
• Request access to your personal data and/or confirmation of the existence of data processing;
• Request that we rectify any inaccurate, incomplete or outdated personal data;
• Object to processing activities, request anonymization and deletion of personal data, in specific circumstances;
• Request the portability of your personal data;
• Revoke consent at any time when Campus.edu processes your personal data on the basis of consent; and
• Request a review of automated decisions that may affect your interests.

Our Website and Services are operated and hosted in the United States. If you access our Website or Services from the European Union, Brazil, or any other region with data protection laws that differ from those of the United States, please note that your personal information will be transferred to, processed, and stored in the United States. We may also transfer your personal information from the United States to other countries where we or our service providers maintain facilities, as necessary for the purposes described in this Privacy Policy, including the provision, operation, and improvement of our Website and Services, and to fulfill your requests. By using our Website or Services and providing us with your personal information, you acknowledge and, where applicable, consent to the transfer, processing, and storage of your information in the United States and in other jurisdictions as described above. We will take appropriate measures to ensure that your personal information is protected in accordance with applicable data protection laws.

Education Records

You may have specific rights relating to the disclosure of any personal information that you provide to us and/or education records that we may create about you under the Family Educational Rights and Privacy Act ("FERPA"). You also may have specific rights under FERPA related to accessing and/or updating your personal information. Certain information may be excluded from education records made available for inspection, within the bounds of the law and our confidentiality undertakings with third parties. You may also request amendment of education records that you believe are inaccurate, misleading or in violation of your rights. If you would like to inspect and review your education records pursuant to FERPA, you may submit a request to the Education Institution's FERPA office. Any FERPA-protected information will be processed by Campus at the direction of the Education Institution and will not be used for targeted advertising.

California's Shine the Light Law

If you reside in California and have provided your personal information to us, you may request information once per calendar year about our disclosures of certain categories of personal information to third parties for their direct marketing purposes. Such requests must be submitted to us in writing at privacy@campus.edu.

If you are a California resident and do not want Campus.edu to disclose your information to third parties (including to affiliates or Education Institutions) for their direct market marketing purposes, you may opt out by writing to us at privacy@campus.edu.

Children's Privacy

We do not direct the Website or the Services to, nor do we knowingly collect any personal information via the Website or the Services from, children under the age of 13. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at privacy@campus.edu.

Public Forums; Publicly Available Content

Any information you may disclose through the Website and the Services, including on message boards, in chat rooms, or on other public areas, such as on webinars that you may attend about a Program, may be viewed by others, including your classmates and learning facilitators. Please exercise caution when disclosing personal information in these public areas. If you do not want Campus.edu to store metadata associated with your content, please remove the metadata before uploading your content.

Third-Party Content, Links, and Plug-Ins

The Website and the Services may also offer you the ability to interact with content provided by third parties not affiliated with Campus.edu ("Third-Party Content"). Third-Party Content linked to or embedded on this Website and other Services is governed by the privacy policies of those third parties. Your use of Third-Party Content is subject to each site's privacy policy, which may be different from ours. We have no control over the information that is collected, stored, or used by Third Party Content.

Changes to this Privacy Policy

Campus.edu reserves the right to change, modify, or update this Privacy Policy to reflect changes to our privacy practices. Notice of any material changes to our privacy practices will be posted to our Website or through our Services before such material changes become effective. You are advised to visit this page regularly for the latest information on our privacy practices. Use of information we collect is subject to the privacy practices in effect at the time such information is collected.

Contact

If you have questions or concerns about this privacy notice or our policies, please contact us at: privacy@campus.edu or write to us at 32 Avenue of the Americas, Suite 1701, New York, NY 10013.

Our Data Protection Officer is Lloyd Lee, and you can contact him through email at lloyd.lee@campus.edu.