Cesar De La Cruz

How We Automated Student Progress Reports with AI (Without Losing the Personal Touch)

I’m Cesar, a director of Student Success at Campus. Every day, I get to work with an incredible team of Success Coaches who support our students from the moment they enroll through graduation. A big part of my job is constantly asking, “How can we make the student experience even better?” Sometimes that means rethinking how we communicate. Sometimes it means improving an existing process. And sometimes, it means building something entirely new. Lately, my curiosity has led me to spend a lot of